Olongapo SubicBay BatangGapo Newscenter

Wednesday, April 23, 2008

Political leadership crucial in LGUs’ e-governance adoption

The e-governance project covered Pangasinan, Pampanga, Bataan, Tarlac, Nueva Ecija, Zambales, Rizal, Cavite and Quezon.

By Erwin Oliva - INQUIRER.net

A project that has been sending Canadian volunteers to help local government units become technology-savvy has found that strong political leadership and support remained crucial in the success of any e-governance project.

A project dubbed "E-governance for Municipal Development" of the Canadian Executive Service Organization (CESO) has sent more than 20 Canadian volunteers to help train local government units in three regions since April 2007, according to Robert Sagun, e-governance project officer of the Canadian Executive Service Organization–Philippine Partnership Branch, in an interview with INQUIRER.net.

CESO is a non-profit organization that taps volunteer senior executive and technical expertise to provide management, technical and policy development assistance around the world, including the Philippines.

Hoping to promote better delivery of public services through the use of information technology, the project has found that political, organizational and human resource development issues have hampered the adoption of e-governance in municipalities included in the project.

E-governance is defined as harnessing technology to improve public service delivery.

Funded by the Canadian International Agency for Development, the CESO project trained and helped municipal employees deploy three revenue-generating, open source-based systems developed by the National Computer Center.

These systems include the Real Property Tax System, Business Permit and License System and the Treasury Operations Management System. CESO funded the deployment, Sagun said.

A total of 32 municipalities were chosen for the project. Canadian volunteers assisted three to four municipalities, where they spent a minimum of two weeks to train local government employees.

Sagun said officials from Orion, Bataan reported a 40-percent increase in business permit revenues during the first quarter of 2008 after deploying the Business Permit and License System.

"What we've seen is that the project's success was about the people and the organization," he said, pointing out that local government officials must champion such projects.

Sagun noted that the project was successful in municipalities where mayors and the treasury department heads were supportive. At least three municipalities have already deployed the Busines Permit and License System, with more planning to fully deploy the system, he said.

The project covered Pangasinan, Pampanga, Bataan, Tarlac, Nueva Ecija, Zambales, Rizal, Cavite and Quezon.

This year, the project hopes to target at least 30 more municipalities.

The CESO project is also supported by the League of Municipalities of the Philippines, the Mayors Development Center, the Commission on Information and Communications Technology, and the Department of Trade and Industry, among others, Sagun said.

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