RP to attract more BPO firms despite global crisis

DESPITE the global economic crisis, the Philippines call center industry is still optimistic that US companies will continue to look for cheaper places in the world to set up their business process outsourcing (BPO) operations

A lot of American companies will be forced by the crisis to cut down on production costs like manpower and rentals to survive, so this will make it profitable for them to move their businesses to countries like the Philippines," Rose Kwan, special events chair of the Center for International Trade Exhibits and Mission (Citem)-a division of the Department of Trade and Industry, said.